How does the data recovery process work?
The first thing you need to know is that every data recovery project we take on follows a proven process. This process goes into everything we do and is backed by 15+ years of experience in a secure lab environment. With the many years experience of data recovery we have an exceptional record of success.
1. Choose your device.
From the links above, choose the device which you need the data recovered from.
2. Complete the form
Our form is designed to acquire enough information to start the process. If we require additional details we will contact you immediately.
3. Submit the form and pay the attempt fee
Payment is handled through a secure server. We will confirm your payment and send you details via email, of the next stage of the process.
4. Send us your device
Send your device to us for testing
5. We contact you
Once we have received your media device, we test for recovery and we will contact you with information on whether the drive requires repair or can be successfully recovered. If the drive can be recovered successfully you pay the remaining cost of recovery.
6. Completion of recovery
When our technicians have successfully finished the process of recovery, we load the data on to a suitable new device and send this back to you.
Our recovery attempt fee covers the cost of testing your media device in our laboratory.